La Jolla Village Orthodontics is a modern, energetic, and growing private orthodontic practice. We are looking for a motivated and fun-loving front desk team member to join our tight-knit office. Strong customer service skills, strong communication skills, and a flair for marketing are highly sought after. Job is four days a week – one administration day, three patients days.

Description

The ideal candidate will have one year of dental or orthodontic front office experience. Basic computer skills (email, scanning) required – experience with the orthodontic software Dolphin will be a major plus! Must have good oral and written communication skills, a friendly demeanor, and pay attention to detail.

We are also hoping to find someone with experience or a flair for marketing. We want to increase our community outreach, marketing with fellow doctor offices, and our social media presence. If you have any experience in these areas, please include details on your resume or cover letter!

Treatment/Marketing Coordinator Responsibilities:

• Provide patient consultations and communicate information about recommended treatments
• Calculate and coordinate fees for treatment
• Follow up consultations and schedule patients to begin treatment
• Develop and implement marketing campaigns
• Organize and participate in community events to promote the practice
• Deliver monthly gifts to our referring doctors

Front Office Job Responsibilities:

• Greet and check in patients for their appointments
• Answer phone calls with a high degree of professionalism
• Check patients out quickly and schedule follow up appointments accurately
• Monitor and respond to emails as needed
• Scan and submit lab slips
• Verify insurance
• Enter and update patient information in digital charts
• Prepare and deliver gifts and marketing products for doctor offices
• Plan and execute office games and holiday celebrations
• Help to coordinate social media efforts

Qualifications:

• One year front facing administration experience (experience in an orthodontic, dental, or medical office preferred)
• Working knowledge of Microsoft Word and basic email and scanning abilities
• Strong oral and written communication skills
• Outgoing, fun personality – ability to remember returning patients and build rapport with them
• Attention to detail

Job Types: Full-time, Part-time

Pay: $24.00 – $28.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
All patients and staff required to wear a mask. Regular hand washing and office sanitization.

Ability to commute/relocate:

• La Jolla, CA 92037: Reliably commute or planning to relocate before starting work (Required)

Experience:

• office administration: 1 year (Required)

Work Location: One location